Frequently Asked Questions

Welcome to our FAQ Page

General

All products purchased on Bundle of Joy are delivered to your home free-of-charge! After you place your order, we will contact you to arrange delivery time and date.

*For schedules landing on holidays, your order will be rescheduled at the next scheduled delivery date for your area.

Have questions with your order?
Contact our hotline or visit our Facebook page @BundleofJoyMOMPH.

Orders are dispatched with our own delivery vans and the delivery schedule is based on area. CLICK HERE TO VIEW OUR DELIVERY SCHEDULE  

Your product will have at least 18 months, unless otherwise stated when you place your order.  

HiPP only uses milk from farms that fully comply with the guidelines of organic farming. For more details, please refer to the following link on HiPP's website:  

https://www.hipp.ph/about-hipp/organic-quality-sustainability/sustainable-organic-products/organic-milk/?L=338  

We accept the following payment methods: 

Credit Cards: we accept Visa and Mastercard  

E-Wallets: we accept GCash and, very soon, GrabPay 

COD (Cash-On-Delivery): you can pay upon delivery   

PayPal can also be used to complete your order 

You can set up your preferred payment method when you create an account with Bundle of Joy and change it anytime thereafter.

If you are a guest user, please select your preferred payment method during the checkout.   

If you'd like to deactivate your Bundle of Joy account, you'll need to get in touch with our customer care team. You'll need to confirm the following:

• Your full name
• Your date of birth
• Your billing address
• Your registered email address

Once you've confirmed this information, we'll deactivate your account and send you an email to confirm your account has been closed.  

Please click here to contact our Customer Care Center and we will be happy to assist you.